Privacy Policy

1. Who we are

English for Nurses is provided by LightCraft Software, LLC, a Michigan limited liability company in the United States. We decide how the app's data is used (the “controller”).

2. At a glance

• Most learning data stays only on your phone. It is not backed up by us, so it is lost if you uninstall the app or change phones.
• Creating an account is optional. It is needed for friends and referrals, and lets you use Premium on any phone you sign in on.
• Analytics, crash reports, marketing email, offer notifications and personalised ads are optional. You can change your choices in the app at any time.
• Outside the EEA, UK and Switzerland, the free app may use Pangle (ByteDance) ads. Pangle receives some device and advertising data for both generic and personalised ads. Premium users do not receive ads.
• We do not sell personal data.

3. Information we use

Using the app

To run the app, we use device information and app identifiers. They help us remember your Terms acceptance and privacy choices, configure and protect the app, prevent fraud, and show in-app promotional offers. We also use a device identifier and your IP address, and check that requests come from the genuine app on a genuine device, to keep the app secure and prevent fraud.

Optional analytics and crash reports

You choose these separately in Settings > About your data. They are off unless you turn them on.

You can turn analytics and crash reporting off at any time. This stops future collection; information already collected is handled under How long we keep data and Your choices and rights below.

Account, friends and Premium

You can use the app without an account. If you create one, we use your email address and a one-time code to sign you in. We don't use passwords.

Your account includes your profile, friends and referrals, Premium status, the devices you have signed in on (as hashed identifiers, at most 10), and information needed to send friend notifications. Friends are added by invitation and must be accepted before anything is shared. You can remove a friend or refresh your friend code at any time. Accepted friends can see your name, avatar and selected progress information, including total XP, Premium status, completed topics and units, and current or recent activity. They never see your email address.

If you allow notifications, Google Firebase gives this phone a push token, even if you don't sign in. We store it with your account after you sign in, to deliver friend notifications. If you turn on offer notifications, we also store it with this phone's install ID to send you offers and news, until you turn it off.

When you buy Premium through Apple or Google, we receive a purchase record, not your card or payment details: the store transaction ID or purchase token, the product, dates, the store country and whether the purchase was refunded. If you are signed in, we link the record to your account. We check purchases and refunds with Apple and Google. We use this information to provide Premium, check purchases and refunds, and keep required financial records.

Ads

Outside the European Economic Area, the United Kingdom and Switzerland, the app can show ads from Pangle unless you have Premium. Pangle may receive device, advertising and network information, approximate location, ad interactions and diagnostics to deliver, measure and protect advertising. We do not load Pangle ads for users in the EEA, UK or Switzerland. The Pangle SDK is not initialized in these locations.

Outside those locations, ads are generic by default. You can choose personalised ads in Settings > Ad Preferences, and can reset or delete your Android advertising ID in Android settings. On iPhone, Apple's tracking permission is requested only if you choose personalised ads.

Reports, email and speaking exercises

If you report a card or exercise, we receive the content you reported, the reason and any comment you add. Please don't include personal or sensitive information in report comments. We use reports to correct content.

We send marketing email only when you opt in. Our email provider holds your email address, subscription choices and basic app context. Every message has an unsubscribe link. After you unsubscribe, we remove your email address and learning-profile data from our mailing list. We keep a limited pseudonymous record of your subscription status and dates to document your choice and recognise it if you later choose to subscribe again.

Speaking exercises use your device's speech-recognition service. We do not record, keep or receive audio. Your device provider may process audio under its own terms.

What stays on your phone

Your detailed learning progress, settings and unsynchronised profile stay on your phone. They are not backed up by us. If you add friends, the profile and progress summary described above is shared through our servers.

4. Legal bases

Where data-protection law requires a legal basis, we use these:

5. Who receives data

We use service providers to operate the app:

They process the information described above for their services. Pangle also uses data for advertising under its own privacy practices.

We may also disclose data when required by law or to protect people, our rights or the app's security. If the app or its business is transferred, data may transfer with it; we will notify you where the law requires it.

6. International transfers

We and our service providers may process data in Indonesia, the United States and other countries. We use provider contractual data-protection commitments and other safeguards required by applicable law for international transfers. Data is encrypted in transit.

7. How long we keep data

When you delete an account, we delete the account, profile, friends, referrals and referral days, the devices it signed in on, notifications, and the link between the account and your purchases. Paid Premium stays with the Apple or Google account that bought it and comes back with Restore purchases. We keep purchase records (no longer linked to the account), audit and fraud-prevention records, and content reports, which are no longer tied to you. Deleting the account does not unsubscribe you from marketing email; use an unsubscribe link to end it. Your offer notifications choice stays with this phone; turn it off in Settings.

8. Your choices, rights and age

You can turn analytics and crash reporting on or off, choose personalised or generic ads where ads are available, unsubscribe from marketing email, turn offer notifications on or off, and decline microphone access.

You can delete an account in Settings > About your data > Delete account. See Delete your account if you cannot open the app.

We do not make decisions about you solely through automated processing.

Depending on where you live, you may have rights to access, correct, delete, restrict or object to our use of your data; withdraw consent; receive portable data; complain to a data-protection authority; and seek compensation where the law allows.

Age

English for Nurses is intended for adults aged 18 and over.

For questions, requests, or if you believe a child has provided us with personal data, email support@lightcraft.io from the address linked to your account or subscription. We may ask for information needed to verify your request and locate relevant records. We respond within the timeframes required by applicable law.

9. Security and changes

We use encryption in transit and restrict access to data. If a personal-data breach requires notice, we will notify affected people and authorities within the time required by applicable law.

We may update this policy. We will notify you of changes where required.